Contact Center Industry News

TMCNet:  Biamp Systems Acquires Dev-Audio

[May 15, 2014]

Biamp Systems Acquires Dev-Audio

(Marketwire Via Acquire Media NewsEdge) BEAVERTON, OR -- (Marketwired) -- 05/15/14 -- Biamp Systems, a leading provider of innovative, networked media systems, today has announced the acquisition of Dev-Audio, a developer of advanced microphone processing technologies and the award-winning Microcone product. Microcone and its associated software application, Microcone Recorder, are conferencing products that actively track and enhance voice quality, adaptively reduce background noise, and record directly to any computer.

"The acquisition of Dev-Audio is a natural fit for Biamp as a company focused on delivering high-quality audio products to its customers," said Biamp Systems' President and CEO, Steve Metzger. "Innovating communications is part of Biamp's stated vision, and the products and technologies of Dev-Audio align perfectly with it." Using a high-quality beamformed microphone array designed specifically for group settings, Microcone actively locates voices and simultaneously reduces background noise, resulting in exceptionally clear audio for a wide variety of applications.

Microcone Recorder is a sophisticated control application available for both Windows® and Mac® OS X. The program records, tags, and recalls meetings via a searchable database. The full Microcone product suite also includes Microcone Voices, which is an app for Skype™ that identifies participants in a conference; and Microcone Remote, which is an app for iPhone® providing full control of the Microcone, including scheduling and meeting tagging.

Iain McCowan, Founder and Managing Director of Dev-Audio, has extensive experience in microphone array technology and will join Biamp as a DSP engineer.

"We are all excited to welcome Iain to the Biamp team. His experience in new product development, speech recognition and enhancement, and microphone arrays will enable us to develop more innovative products for the conferencing market," said Matt Czyzewski, Executive Vice President of Operations, Biamp Systems.

More information on Biamp is available at

About Biamp SystemsBiamp Systems is a leading provider of innovative, networked media systems that power the world's most sophisticated audio/video installations. The company is recognized worldwide for delivering high-quality products and backing each product with a commitment to exceptional customer service.

The award-winning Biamp® product suite includes the Tesira® media system for digital audio networking, Audia® Digital Audio Platform, Nexia® digital signal processors, Sona™ AEC technology, and Vocia® Networked Public Address and Voice Evacuation System. Each has its own specific feature set that can be customized and integrated in a wide range of applications, including corporate boardrooms, conference centers, performing arts venues, courtrooms, hospitals, transportation hubs, campuses, and multi-building facilities.

Founded in 1976, Biamp is headquartered in Beaverton, OR, USA, with additional engineering operations in Brisbane, Australia and Rochester, NY. For more information on Biamp, please visit

Follow Biamp Systems: Blog: Photo Links: All trademarks and registered trademarks mentioned herein are the property of their respective owners.

Media Contacts: Amanda Roe Global Public Relations Manager Biamp Systems Tel: +1 503.641.7287 Email: Email Contact Veronica Esbona InGear Tel: +1 954.392.6990 Email: Email Contact Source: Biamp Systems

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...