Contact Center Industry News

TMCNet:  Rohani Champions Internet Access For Iranians [Eurasia Review]

[May 17, 2014]

Rohani Champions Internet Access For Iranians [Eurasia Review]

(Eurasia Review Via Acquire Media NewsEdge) President Hassan Rohani says he welcomes people's use of social networking sites and he urged the ministry of communications to increase internet speed and bandwidth for better public access.

Rohani said the days of despotism and one-way message delivery through loudspeakers and tribunes are over.

Speaking at a Communications and Information Technology Festival, Rohani dismissed concerns about young people venturing into cyber space, saying the internet should be seen as an opportunity to present "the Iranian and Islamic identity." Rohani has already told the ministry of communications that he is not satisfied with the broadband width available to the public and that he wants to see immediate improvement in the internet speeds offered to residential and commercial customers as well as mobile users.

Rohani has repeatedly spoken out against internet censorship; however, the supervisory body that oversees internet censorship is comprised of several representatives from various government bodies that remain resistant to opening up cyberspace to unlimited access.

The post Rohani Champions Internet Access For Iranians appeared first on Eurasia Review.

(c) 2014 Buzz Future LLC Provided by SyndiGate Media Inc. (

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...