Contact Center Industry News

TMCNet:  Walmart Labs and InMarket Discuss the Potential of iBeacon Technology for Retail in Complimentary Webinar

[June 09, 2014]

Walmart Labs and InMarket Discuss the Potential of iBeacon Technology for Retail in Complimentary Webinar

(PR Web Via Acquire Media NewsEdge) (PRWEB) June 09, 2014 The exclusive webinar is taking place on Thursday June 19th.

With the advent of low-energy Bluetooth (BLE) and hyper-local Location Based Services, beacon technology and proximity push notifications are disrupting the in-store consumer retail experience, revealing a multitude of marketing and product opportunities for brands. Retailers can now not only reach shoppers at the point of purchase through mobile POS solutions, but provide consumers with valuable content as they shop to drive targeted purchases in-store.

Steve Statler, previously of Qualcomm Retail Solutions, stated, "It's been exciting to see the response to the beacon phenomenon. In an industry known for slow adoption due to fragmentation and thin margins, we are seeing rapid change and significant impacts on business. Most of the major players have beacons on their radar, and many are working on pilots now." In just one hour, the webinar will highlight some of the core decisions that should be considered as retailers and marketing experts design a store experience in-line with today's mobile consumer behaviour. Open Mobile Media suggest that the webinar is appropriate for any marketing, digital, mobile and technology focused retail executives that are responsible for driving in-store and multi-channel strategies.

The webinar will take place on June 19th at 10-11am PST (1-2pm EST).

To avoid missing out on this unique take on mobile retail, sign up for the complimentary webinar here:

The experts include:    •  Mukesh Jain, Mobile Commerce, Walmart Labs    •  Jeff Jensen, Executive VP, inMarket    •  Steve Statler, Founder, Cause Based Solutions (formerly Qualcomm Retail Solutions) Sign up here for free:

About Open Mobile Media Ltd.

Open Mobile Media is a registered company in England and Wales Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK. The company specializes in providing business intelligence to business leaders across the converging mobile, Internet, media and high tech spaces.

For more information contact: Will Broad Open Mobile Media will(at)openmobilemedia(dot)com Read the full story at (c) 2014 PRWEB.COM Newswire

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...