Contact Center Industry News

TMCNet:  IT Sourcing Leader ICN Returns to Minneapolis after a Long Hiatus with Cloud Contracting

[June 12, 2014]

IT Sourcing Leader ICN Returns to Minneapolis after a Long Hiatus with Cloud Contracting

(PR Web Via Acquire Media NewsEdge) Winter, Park (PRWEB) June 12, 2014 International Computer Negotiations Inc. is holding IT Sourcing workshops in Minneapolis in July, for the first time in 8 years. The same two highly interactive events took place in Boston back-to-back in April and was a roaring success. With 25 people in both the SLA Lab and the Cloud Contracting, ICN decided to duplicate the same routine in Minneapolis three months later.

"It just so happens people are traveling to industry specific events," says Joe Auer IV. "Location is a big part of anyone's choice to travel so we like to mix it up a bit." The SpringHill Suites will be the venue for the workshops, July 28-31, 2014. The cost of these classes ranges from $1,395 to $1,695, depending on a registrant's discount level. Complete curriculum information can be found on ICN's website.

Two differentiators that set ICN apart from the competition are the wealth of document takeaways (some of these takeaways include a SaaS Master Agreement, a Software License Agreement, IT Deal Checklists and many useful templates to make life easier) and the presence of two instructors at all times (nearly all other event producers send only one, because it is far less expensive).

One of the key learnings in the SLA Lab is finding out the right time to contract for results or contract for resources. Understanding the differences between the two options makes all the difference in the world. The main thing to understand between the two deals is "who bears the responsibility." "In a 'results deal,' the vendor is responsible, while in a 'resource deal,' it's the customer," says Joe Auer III.

ICN has been in the business of helping technology users do better and safer deals with vendors for more than 38 years. Whether clients contract for consulting services or on-site training, or attend ICN seminars and conferences, the result is the same: better deals that are managed better. Clients save millions of dollars by implementing contract language that clearly denotes roles, responsibilities, warranties and remedies. In addition, their vendor relationships are greatly improved.

Read the full story at (c) 2014 PRWEB.COM Newswire

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