Contact Center Industry News

TMCNet:  June 25 Webinar Launches No-Cost Way to Automate SharePoint Site Collection Creation Process

[June 21, 2014]

June 25 Webinar Launches No-Cost Way to Automate SharePoint Site Collection Creation Process

(PR Web Via Acquire Media NewsEdge) Nashville, TN (PRWEB) June 21, 2014 PremierPoint Solutions will host a free one-hour webinar June 25 at 11 a.m. EDT titled "Introducing a Free Solution for Automating the SharePoint Site Collection Creation Process." The webinar will explain and demonstrate its newly released no-cost edition of Site Provisioning and Governance Assistant (SPGA) for SharePoint.

SPGA is an automated SharePoint self-service site collection creation tool that allows users to create and provision unlimited SharePoint site collections automatically, with all the capabilities and limits the administrator has specified – forever.

SPGA is designed for organizations that need numerous SharePoint site collections created and provisioned on an ongoing basis, and want to ensure that their organization's SharePoint taxonomy, governance and other standards are adhered to consistently.

While manually creating SharePoint site collections is an option, it can be labor-intensive and tie up valuable IT resources, resulting in a backlog of site collections waiting to be approved and provisioned. The other alternative – letting users create their own site collections – usually results in no clear standards or consistency.

Webinar attendees will learn about a proven, free solution, Site Provisioning and Governance Assistant (SPGA), to the backlog of IT work and strain on resources that typically occur when manually creating and provisioning large numbers of SharePoint site collections.

The webinar hosts are Aaron Wood, manager of commercial software engineering and support for PremierPoint Solutions, and Randy Moody, the company's customer service manager.

Wood has more than 12 years of experience in information technology, including SharePoint administration, SharePoint development, Microsoft SQL database administration, Windows Server and Linux administration, network administration, C# ASP.NET development, user support, training and project management.

As the webinar will explain, with SGPA the administrator simply "loads" all the appropriate site functionality, settings, security and limitations into "Site Request Profiles." Uniformity, governance and company standards are strictly enforced, enabling administrators to simply "set it and forget it." Users then select the appropriate profile for the kind of site collection they need and initiate the automatic approval and site collection creation process.

"SPGA gives users and administrators a lot to be happy about, and best of all there is absolutely no cost to them," Wood said.

SPGA is available for SharePoint 2010 and 2013. Click here to register for the webinar.

Based in Nashville, Tenn., PremierPoint Solutions (formerly SharePoint Solutions) is a Microsoft Certified Partner and a nationwide leader in expert-led, in-person and online public classes on SharePoint products and technologies. The company's software division professionally develops high-quality commercial add-ons for SharePoint. Most of the company's courses and services are also applicable to Office 365.

### Read the full story at (c) 2014 PRWEB.COM Newswire

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...