Contact Center Industry News

TMCNet:  U.S. Chamber of Commerce Statement on Supreme Court Decision Scaling Back Securities Class Actions

[June 23, 2014]

U.S. Chamber of Commerce Statement on Supreme Court Decision Scaling Back Securities Class Actions

WASHINGTON --(Business Wire)--

The U.S. Chamber of Commerce today reacted to a decision by the U.S. Supreme Court in Halliburton Co. v. Erica P. John Fund, Inc. that takes a step toward scaling back meritless securities class actions. The Chamber also urged Congress to do more to protect shareholders in these abusive cases.

"The Court today took a small first step in a long journey toward reducing the costs of securities class actions for investors. We are disappointed, however, that the Court missed an important opportunity to correct the mistake that Basic has turned out to be for investors. Meritless securties class actions benefit only a few plaintiffs' lawyers and ultimately cost investors billions," said Lisa A. Rickard, president of the U.S. Chamber Institute for Legal Reform. "Congress must now finish this important journey toward shareholder justice by acting to cut back on litigation driven solely by a few plaintiffs' lawyers."

"While today's decision inches toward bringing securities law back in line with the ordinary rules for proving fraud cases, much more can and should be done," said Lily Claffee, general counsel of the U.S. Chamber and executive vice president of the National Chamber Litigation Center.

ILR seeks to promote civil justice reform through legislative, political, judicial, and educational activities at the national, state, and local levels.

NCLC is the litigation arm of the U.S. Chamber of Commerce that advocates fair treatment of business in the courts and before regulatory agencies.

The U.S. Chamber of Commerce is the world's largest business federation representing the interests of more than 3 million businesses of all sizes, sectors, and regions, as well as state and local chambers and industry associations.       @USChamber

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...