Contact Center Industry News

TMCNet:  Top Tech Exec Awards Donates Nearly $11,000 to Support San Diego First Responders

[July 01, 2014]

Top Tech Exec Awards Donates Nearly $11,000 to Support San Diego First Responders

SAN DIEGO --(Business Wire)--

In recognition and support of San Diego's first responders and emergency personnel during the May 2014 wildfires, San Diego Magazine and Cox Business have donated $10,894 in proceeds from the May 15 Top Tech Exec Awards ticket sales to the San Diego Fire Rescue Foundation.

Photo credit from left to right: Fire Chief Javier Mainar, Amanda Lorenz (SDFRF board member), Wendy ...

Photo credit from left to right: Fire Chief Javier Mainar, Amanda Lorenz (SDFRF board member), Wendy Robinson (SDFRF Executive Director), Don Teemsma (SDFRF board member), Becca Linekin (Cox (News - Alert) Business), Deputy Chief Doug Perry. (Photo: Business Wire)

A nonprofit organization founded by former firefighters and community leaders, San Diego Fire Rescue Foundation provides the means, beyond City budgets, to introduce or improve tools, equipment and technology for first responders to better perform the tasks required to keep citizens safe from the ravages of fire and natural disasters.

"We hear firsthand accounts about first responders losing technical resources or funding for necessary training and education," said Wendy Robinson, Executive Director of the San Diego Fire Rescue Foundation. "This donation will provide lifesaving equipment and tools, such as pediatric rescue carriers, helicopter rescue equipment, communication tools and more to the firefighters that will be felt by every member of the community."

The donation from Cox Business (News - Alert) and San Diego Maazine was presented to the San Diego Fire Rescue Foundation on Friday, June 27 during the San Diego Business Journal's Business Emergency Preparedness event at the Crowne Plaza Hotel in Mission Valley.

"First responders are heroes of our region, and we were reminded yet again of their bravery during the May 2014 wildfires," said Larry Coval, Vice President of Cox Business. "It is important that we give back in a way that will support their safety while on the front lines protecting lives, homes and our communities throughout San Diego."

For additional information on Top Tech Exec Awards, please visit:

About Top Tech Exec Awards

San Diego is home to an impressive group of information technology innovators who bolster the business, academic, government, and non-profit communities within our city. The Top Tech Exec Awards, presented by San Diego Magazine, celebrate the unsung heroes of information technology, as these brilliant leaders and their teams serve as the behind-the-scenes forces that keep companies functioning and businesses accelerating on a daily basis.

About the San Diego Fire Rescue Foundation

Founded in 2006 by former firefighters and community leaders, the San Diego Fire Rescue Foundation is a nonprofit public charity based in San Diego that provides first responders with the necessary funding to purchase critically needed equipment, technology, and training required to keep the property and citizens of San Diego and the surrounding region safe from the ravages of fire, natural disasters, and unforeseen injuries and illness. Tax-deductible donations to the Fire Rescue Foundation directly support the City of San Diego's firefighters, lifeguards, and paramedics. More information can be found at

About Cox Business

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet and telephone services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.

Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; for seven years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...