Contact Center Industry News

TMCNet:  Parallon Launches Program in 10 Florida Hospitals to Address Specialty Nurse Shortage

[July 16, 2014]

Parallon Launches Program in 10 Florida Hospitals to Address Specialty Nurse Shortage

FRANKLIN, Tenn. --(Business Wire)--

Parallon, a leading provider of healthcare business and operational services, has implemented its solution to provide cost-effective training and onboarding of nursing graduates in the West Florida Division of Hospital Corporation of America (HCA). The program - Specialty Training Apprenticeship for Registered Nurses (StaRN) - addresses the industry's challenges by helping hospitals develop specialty-trained nurses.

StaRN began operation in June with a class of 52 recent nursing school graduates who will be placed at 10 hospitals in the West Florida Division of HCA. StaRN is an intensive, 13-week program for nursing graduates that combines classroom instruction, a robust simulation experience and hands-on clinical training done in conjunction with a regional academic partner. The program helps hospitals and nurses overcome a "catch-22:" lacking the experience to staff a high-acuity unit, but unable to find the opportunity to gain that experience.

"When hospitals can't find specialty-trained nurses, they are forced to use costly alternative measures, such as hiring temporary contract labor, which does not address the core problem: the shortage of experienced, specialty-trained nurses," said Tony Pentangelo, executive vice president of managed services at Parallon Workforce Solutions business unit. "StaRN offers a way forward that provides short- and long-term benefits to hospitals and nurses alike."

Upon completion of the program, nursing graduates will be equipped with the knowledge and skill that typically comes from more experienced staff nurses. StaRN is tailored to each individual hospital's requirements and covers medical-surgical, telemetry and critical-care training.

Hospitals pay a placement fee that covers all the costs of the StaRN program. To participate, nurses make a two-year commitment to work at the sponsor hospital.

"Our hospital partners can also enhance their community relations by investing in hometown nurses with a stake in the community, rather than recruiting outside the local market," Pentangelo said. "When hospitals make this kind of investment in their nurses, they can improve employee engagement and satisfaction."

Peter Marmerstein, president of HCA's West Florida Division, said, "When nurses are willing to make a commitment to our communities, we are committed to investing in their training and helping them obtain the experience they need. We are excited to partner with Parallon on this solution, which will help us to continue to deliver high-quality, cost-effective care."

About StaRN

Specialty Training Apprenticeship for Registered Nurses (StaRN), a part of Parallon's Workforce Solutions business unit, is an innovative solution designed to address the shortage of specialty nurses. Backed by Parallon's scale, proven best practices and operational expertise, StaRN partners with hospitals to address today's labor challenges stemming from revenue, compliance, cost and technology pressures. StaRN provides intensive post-graduate education, including comprehensive didactic training, a robust simulation experience and a hands-on clinical preceptorship all done in conjunction with a regional academic partner.

About Parallon

Headquartered in Franklin, Tenn., Parallon Business Solutions, LLC is a leading provider of healthcare business and operational services. Parallon partners with hospitals and healthcare systems to improve their business performance through proven practices in revenue cycle; technology; workforce management and consulting, in addition to group purchasing and supply chain management through Healthtrust Purchasing Group, L.P.

Parallon is dedicated to bringing deep and evolving industry knowledge, a long track record of operational excellence and a broad portfolio of services to all partnerships in order to help clients thrive in the communities they serve. Together with its affiliates, Parallon employs more than 24,000 professionals and serves more than 1,400 hospitals and 11,000 non-acute care providers, including ambulatory surgery centers, physician practices and alternate care sites. Visit or follow @ParallonConnect.

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