Contact Center Industry News

TMCNet:  Weyerhaeuser Veterans Hired by EcoPlanet Bamboo Group

[July 17, 2014]

Weyerhaeuser Veterans Hired by EcoPlanet Bamboo Group

BARRINGTON, Ill. --(Business Wire)--

EcoPlanet Bamboo Group has hired three seasoned executives from $8.5 billion timber giant Weyerhaeuser (NYSE: WY) in a key step to ensure its continued success and global expansion, and has named Marvin Ray Risco as the Group president. "Ray Risco brings a unique set of high level global experience and success," says Troy Wiseman, CEO of EcoPlanet Bamboo. Risco began his career in forestry as Financial Director for Weyerhaeuser Forestlands International and rose to become Vice President of International Operations, covering operations in Latin America, Europe and Asia before most recently being named as President of Weyerhaeuser Solutions. "Ray brings a wealth of financial, operational and managerial expertise and the know-how to develop those processes within large companies, which we can now effectively apply at EcoPlanet Bamboo," says Wiseman.

Joining Risco to form part of EcoPlanet Bamboo's executive management are Dr. Kent Wheier and James Leitheiser. Wheiler, a 25-year Weyerhaeuser veteran is experienced in international plantation management and strategic planning. Wheiler joins EcoPlanet Bamboo as Chief Operating Officer. Leitheiser brings over 27 years' manufacturing and technical experience in the forest products and allied industries, including 17 years in a variety of roles with International Paper and most recently, as Director of Global Business Services for Weyerhaeuser Solutions. Leitheiser joins EcoPlanet Bamboo as VP, Commercial Technologies.

Expansion of the EcoPlanet Bamboo management team to include these experienced forest industry executives broadens the company's capacity for continued global expansion of converting degraded land into sustainable bamboo plantations, and builds on the proprietary silviculture systems and technologies the company has already developed.

"I have spent years developing certified sustainable, plantation based fiber to meet the ever-growing global demand for wood products," said Risco. "Once I understood the depth of what EcoPlanet Bamboo has created, I realized that they have figured out what no other bamboo company has ever done before. EcoPlanet Bamboo has created the systems and protocols necessary to develop bamboo plantations as a commercially viable alternative fiber in terms of scale, cost and sustainability. EcoPlanet Bamboo's certified sustainable plantations, the company's IP and the industry-leading operational systems they've developed and proven, have convinced me EcoPlanet Bamboo has the foundation to grow their business to significant commercial scale."

Currently owning and operating commercial bamboo plantations and associated R&D facilities in Latin America and sub-Saharan Africa, EcoPlanet Bamboo is expanding its plantations and business operations in other strategic geographies. The company provides sustainable alternative fiber and bamboo based product solutions to manufacturing industries in the plywood, pulp and paper, charcoal, bio-energy, textiles and other major product segments.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...