Contact Center Industry News

TMCNet:  Ellie Mae signs lease for large new headquarters in Pleasanton [Contra Costa Times :: ]

[July 21, 2014]

Ellie Mae signs lease for large new headquarters in Pleasanton [Contra Costa Times :: ]

(Contra Costa Times (Walnut Creek, CA) Via Acquire Media NewsEdge) July 21--PLEASANTON -- Ellie Mae, a mortgage software company, has struck a deal to lease 106,000 square feet in Pleasanton, in a major expansion of their headquarters operations and could accommodate more than 500 workers, according to a new regulatory filing on Monday.

The tech company is taking the top three floors at 4420 Rosewood Drive in the California Center office complex, which has recently undergone a renovation, Pleasanton-based Ellie Mae said Monday.

"The additional space will enable us to continue to grow our staff to meet the needs of our expanding customer base," Sig Anderman, chief executive officer of Ellie Mae, said in a prepared release.

At present, Ellie Mae has about 300 employees in Pleasanton, said Bruce Entin, a spokesman for the company. It now occupies about 60,000 square feet in that city.

The new headquarters could accommodate about 530 employees, based on typical city regulations for offices in the Bay Area.

The company is expected to move into the new offices around April 2015, based on the starting point for the new lease, according to the regulatory filing. San Francisco-based Swift Realty Partners, the owner of California Center, renovated the offices to make them more attractive to prospective tenants.

"Ellie Mae is in a hiring mode right now," Entin said.

Contact George Avalos at 408-859-5167. Follow him at

___ (c)2014 the Contra Costa Times (Walnut Creek, Calif.) Visit the Contra Costa Times (Walnut Creek, Calif.) at Distributed by MCT Information Services

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...