Contact Center Industry News

TMCNet:  MEGA's 20-Minute Webinars Offer Tips on IT Strategy Delivery

[July 25, 2014]

MEGA's 20-Minute Webinars Offer Tips on IT Strategy Delivery

BOSTON --(Business Wire)--

MEGA's next series of 20-minute mini-webinars for busy professionals will provide proven tips and techniques for successful process management and IT strategy delivery.

This quarter's MEGA Byte webinars are for business process professionals, business analysts, enterprise, application, technical or solution architects, and IT program managers.

Registration is open now for the three programs:

  • MEGA Byte 7, July 31: Architecting Business Rules & Requirements for Decision Support
  • MEGA Byte 8, August 28: Streamlining Process Management Using Process Frameworks
  • MEGA Byte 9, September 25: Evaluating the Current and Future State of Your Business Processes

MEGA Byte 7 will help attendees learn how to create a common business vocabulary to facilitate collaboration, apply business rules across business processes in order to understand the impact of change, and map requirements to business processes to create traceability.

MEGA Byte 8 will show how to use process frameworks to start, benchmark or validate process models, optimize resource allocation by selecting the right level of detail and decomposition for process models, and provide a foundation for better decision making by measuring process performance using the APQC Process Classification Framework.

MEGA Byte 9 will teach attendees how to identify inefficiencies by simulating business processes, design the future state of business processes as a way to understand each transition state, and identify relevant criteria for developing, evaluating and selecting transformation scenarios.

The speakers will be Richard Winnik and Kevin Costa, two of MEGA's business transformation experts.

MEGA's software solutions provide a comprehensive view of processes, resources and mission-critical organizational information. The solutions aid companies in better business decisions, improved risk management and successful business transformation.

The company's integrated tools help enterprises align IT assets with IT strategy. They are used to map, evaluate and transform applications, technologies and infrastructure, while taking into account their impact on current and future IT strategy. Unlike simple asset inventory tools, MEGA provides multi-dimensional decision criteria, user-based assessments, dynamic impact analysis and integration with architecture to enable more informed decision-making. By continuously identifying potential improvements and risks, companies can better align IT with business needs, while reducing the total cost of ownership (TCO) and asset management complexity.

These capabilities are essential in today's constantly changing business environment. With so many new technologies emerging, companies find it more and more challenging to keep IT resources up to date and aligned with business needs. IT departments are called upon to reduce operational costs, upgrade legacy systems, use new technologies to meet customer experience expectations and better support the business.

MEGA has been helping organizations manage enterprise complexity and business transformations for more than 20 years. Customers include Aetna, The College Board, Express Scripts, Nissan, Procter & Gamble, Starwood Hotels, Swiss Federal Railways, and Walgreens.

The company has been cited in numerous analyst reports on strategic solutions for enterprise governance, including enterprise architecture (EA) and governance, risk and compliance (GRC). The company won the 2013 GRC Technology Innovator Award from GRC 20/20 Research. Gartner (News - Alert) Inc. has named MEGA as a leader in its EA Magic Quadrant reports for five consecutive years.

Additional citations by analyst firms include:

  • Gartner's Magic Quadrant for Enterprise Architecture Tools (October 2013)
  • The Forrester (News - Alert) Wave: EA Management Suites, Q2 2013
  • The Forrester Wave: Governance, Risk, and Compliance Platforms, Q1 2014
  • Gartner's Magic Quadrant for Governance, Risk and Compliance Platforms (September 2013)
  • Continuity Insurance & Risk Magazine's Risk Assessment Software Report

Past mini-webinars on related topics are available for download.

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