Contact Center Industry News

TMCNet:  Telecoms firm in talks over possible share offer [Newcastle Journal (England)]

[August 15, 2014]

Telecoms firm in talks over possible share offer [Newcastle Journal (England)]

(Newcastle Journal (England) Via Acquire Media NewsEdge) TELECOMS provider Daisy Group plc, which operates a Prudhoe base, has revealed it is in talks with a consortium of large shareholders led by its chief executive officer.

In a note to shareholders this week, the national company said it was in talks with a consortium comprising Toscafund Asset Management LLP, Penta Capital LLP and Matthew Riley, Daisy's chief executive officer.

The aim-listed firm said Toscafund had approached it on behalf of the consortium with a cash offer of 190p per Daisy share, which on Wednesday gave the firm a market valuation of roughly Pounds 470m.

A statement from Daisy said: "This announcement is not an announcement of a firm intention to make an offer under Rule 2.7 of the Code and, accordingly, there can be no certainty of an offer being made for Daisy by Toscafund, Penta and/or Matthew Riley, nor as to the terms of any offer. This announcement is made without the Consortium's consent." The consortium must now announce a firm intention to make an offer for Daisy no later than 5pm on September 10, 2014.

Mr Riley holds a 23% stake in Daisy Group.

(c) 2014 ProQuest Information and Learning Company; All Rights Reserved.

[ Back To Cloud Contact Center's Homepage ]


Featured Resources

Featured Report
Millennial Research on Customer Service Expectations

Millennial Research on Customer Service Expectations

The "why" behind this research is simple: our clients recognize that different generations bring different expectations, varied communication preferences and new customer service patterns to the customer experience...
Featured Report
Optimizing the Customer Experience through Cloud Contact Centers

Optimizing the Customer Experience through Cloud Contact Centers

Adoption of cloud contact centers is on the rise. Findings from Aberdeen's January 2014 'Public Cloud vs. On-Premise: How to More Effectively Deploy a Cloud Center' study shows that 31% of contact centers are deployed in the cloud, and our related blog post highlights that companies anticipate their adoption of cloud technology to rise further throughout 2014...
Featured Report
Aberdeen report

Aberdeen Report: Cloud for Mid-Sized Contact Centers – What You Must Know

Cloud Technology is opening new doors for many businesses. However, it does so only when it's combined with the use of best practices and key technology enablers. This document highlights the adoption of cloud technology by mid-size contact centers and illustrates the reasons driving their investments...
Featured Whitepaper
Aberdeen report

Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider

To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tools agents and supervisors need to manage their workflows. Here are seven critical capabilities to look for when deploying a contact center in the cloud...
Featured Webinar

Contact Center Economics and the Cloud

Together, Bob and Drew will help you understand the economic value of upgrading technology, important business and financial considerations, and how to compare total cost of ownership of a premises vs. cloud or hosted solution. Watch the webinar on-demand now...
Featured Datasheet
Zipwire Cloud Contact Center

Zipwire Cloud Contact Center

The appeal of moving services to the cloud is obvious. Cloud services offer reliability and robust feature sets without the need to implement or maintain complex contact center infrastructure. The Zipwire™ cloud-based contact center allows businesses to leverage the flexibility and cost savings of cloud architecture while offering a seamless, first-class customer experience...